Support Agreements

We offer two types of contracts at each of the levels outlined below. The least expensive is a website built on a platform (like WordPress, Shopify, or other). Custom web asset maintenance is a little more expensive because maintenance is a little more costly.

The prices below are per month on a month-to-month contract. Annual contracts enjoy a 10% discount.

Paper

$0/month for platform assets (WordPress, Shopify, etc).
$0/month for custom assets.

• We love to support all our code, and even other code that is related to our skills.
• If you have a problem, we can provide updates and fixes at our standard rate. 
• In an effort to make sure we have resources on hand to support your site in a timeframe that works for you, we offer the following contracts.

Dart

$320/month for platform assets (WordPress, Shopify, etc).
$440/month for custom assets.

• Ongoing monthly updates.
• Uptime monitoring.
• Security audits.
• Updates and bug fixes started within 15 business days.
• Up to 4 hours from a dedicated developer. 
  • Hours over this will be billed at their standard rate and may not be started within the timeframe. 
• Some projects may not qualify.

Additional hours can be allocated upon request.

Arrow

$1,280/month for platform assets (WordPress, Shopify, etc)
$1,760/month for custom assets

• Everything in Dart.
• Updates and bug fixes within 10 business days.
• Up to 16 hours from a dedicated developer. 
  • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request.

Bullet

$2,640/month for platform assets (WordPress, Shopify, etc)
$3,630/month for custom assets

• Everything in Arrow.
• Updates and fixes started within 5 business days.
• Up to 33 hours from a dedicated developer. 
  • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request. 

Missile

$5,280/month for platform assets (WordPress, Shopify, etc).
$7,260/month for custom assets

• Everything in Bullet.
• Updates and fixes started within 2 business days. 
• Up to 66 hours from a dedicated developer. 
  • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request.  

Lazer

$10,560/month for platform assets (WordPress, Shopify, etc).
$14,520/month for custom assets

• Everything in Bullet.
• Updates and fixes started within 2 business hours. 
• Up to 132 hours from a dedicated developer. 
  • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request.