Support Agreements

We offer two types of contracts at each of the levels outlined below. The least expensive is a website built on a platform (like WordPress, Shopify, or other). Custom web asset maintenance is a little more expensive because maintenance is a little more costly.

The prices below are per month on a month-to-month contract. Annual contracts enjoy a 10% discount.

Paper

$0/month for platform assets (WordPress, Shopify, etc).
$0/month for custom assets.

  • We love to support all our code, and even other code that is related to our skills.
  • If you have a problem, we can provide updates and fixes at our standard rate. 
  • In an effort to make sure we have resources on hand to support your site in a timeframe that works for you, we offer the following contracts.

Dart

$300/month for platform assets (WordPress, Shopify, etc).
$400/month for custom assets.

  • Ongoing monthly updates.
  • Uptime monitoring.
  • Security audits.
  • Updates and bug fixes started within 15 business days.
  • Some projects may not qualify.

Arrow

$1,100/month for platform assets (WordPress, Shopify, etc)
$1,400/month for custom assets

  • Everything in Dart.
  • Updates and bug fixes within 10 business days.
  • Up to 10 hours from a dedicated developer. 
    • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request.

Bullet

$1,900/month for platform assets (WordPress, Shopify, etc)
$2,400/month for custom assets

  • Everything in Arrow.
  • Updates and fixes started within 5 business days.
  • Up to 20 hours from a dedicated developer. 
    • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request. 

Missile

$3,500/month for platform assets (WordPress, Shopify, etc).
$4,400/month for custom assets

  • Everything in Bullet.
  • Updates and fixes started within 2 business days
  • Up to 40 hours from a dedicated developer. 
    • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request.  

Lazer

$6,700/month for platform assets (WordPress, Shopify, etc).
$8,400/month for custom assets

  • Everything in Bullet.
  • Updates and fixes started within 2 business hours. 
  • Up to 80 hours from a dedicated developer. 
    • Hours over this will be billed at their standard rate and may not be started within the timeframe. 

Additional hours can be allocated upon request.